Systems Thinking & Mapping

E-Waste Epidemic Uncovered

This immersive research and systems mapping project explores the hidden costs of electronic waste (e-waste) through interactive storytelling and data visualization. The final outcome was an animated, large-scale installation and interactive systems map which was exhibited at the 2024 Information Design Showcase to help visitors understand the complexity of overconsumption through the lens of e-waste.

Visual display of a digital systems mapping project on electronic waste, featuring a monitor with an e-waste synthesis diagram and a printed research dossier titled “Unchecked consumption... drive the global e-waste epidemic” by Krysten Loiselle.
Visual display of a digital systems mapping project on electronic waste, featuring a monitor with an e-waste synthesis diagram and a printed research dossier titled “Unchecked consumption... drive the global e-waste epidemic” by Krysten Loiselle.
Visual display of a digital systems mapping project on electronic waste, featuring a monitor with an e-waste synthesis diagram and a printed research dossier titled “Unchecked consumption... drive the global e-waste epidemic” by Krysten Loiselle.

My Role

Systems Researcher & Experience Designer

Duration

4 months

Tools

Figma, Adobe

Overview

/Challenge

/Challenge

/Challenge

E-waste is one of the most rapidly growing environmental crises, yet its causes are entangled in global systems that are difficult to see or understand. The challenge was to translate complex research into a visual and experiential narrative that could inform and engage the public, reveal key systemic contributors, and prompt reflection on consumption habits.

/Solution

/Solution

/Solution

To bridge the knowledge gap, I created a series of systems maps and an immersive visual experience that broke down the intricacies of e-waste. Through animated storytelling, interactive engagement, and multi-layered visual design, I revealed the relationships between individuals, actors, and structures that drive overconsumption. The work culminated in a physical installation showcased at the 2024 Information Design Showcase.

Research

1. Literature Review & SME Interviews

I independently conducted an in-depth literature review on the e-waste crisis, exploring its environmental, economic, and regulatory dimensions until I reached saturation. To supplement this, I interviewed two subject matter experts: one with expertise in international e-waste trade policy and the other in circular economy solutions. These insights were compiled into a comprehensive research dossier that informed all of my systems mapping work.

2. Public Engagement Study

In collaboration with two peers exploring fast fashion and single-use packaging, we designed and facilitated a participatory mapping activity at MRU’s 2024 Sustainability Forum. This engagement helped us understand how the public perceives systemic contributors—individuals, actors, and structures—across each topic. The collected insights shaped both our collective and individual storytelling elements.

3. Collaborative Animated Synthesis & Mapping Installation

While our primary research was done independently, we collaborated on an animated, multi-wall projection installation for the 2024 Information Design Showcase. This immersive exhibit combined our research findings into one cohesive visual story. My contribution specifically highlighted systemic breakdowns in the e-waste lifecycle and opportunities for leverage-based interventions.

4. Figma-Based Systems Mapping Prototype

I created a high-fidelity interactive prototype using Figma to visually explore three distinct systems thinking approaches:

  • Causal Loop and Leverage Point Mapping

  • Actor and Stakeholder Network Mapping

  • Rich Contextual Ecosystem Diagrams

This interactive tool allows users to navigate complex interdependencies and better understand the structural roots of e-waste overconsumption.

A two-page spread from Krysten Loiselle’s research dossier on electronic waste, showcasing a section titled “Subject Matter Experts.” The left page includes an introduction and sepia-toned image of obsolete electronics. The right page features detailed interview content with Annaliese Behrens from Alberta Infrastructure, including categorized themes in labeled tags.
A two-page spread from Krysten Loiselle’s research dossier on electronic waste, showcasing a section titled “Subject Matter Experts.” The left page includes an introduction and sepia-toned image of obsolete electronics. The right page features detailed interview content with Annaliese Behrens from Alberta Infrastructure, including categorized themes in labeled tags.
A two-page spread from Krysten Loiselle’s research dossier on electronic waste, showcasing a section titled “Subject Matter Experts.” The left page includes an introduction and sepia-toned image of obsolete electronics. The right page features detailed interview content with Annaliese Behrens from Alberta Infrastructure, including categorized themes in labeled tags.

Finding 1 — Public Perception is Individual-Focused

Most participants in the public engagement study identified individual behaviors as the primary contributor to overconsumption, underestimating the role of systemic factors such as government regulation and corporate responsibility.

Finding 1 — Public Perception is Individual-Focused

Most participants in the public engagement study identified individual behaviors as the primary contributor to overconsumption, underestimating the role of systemic factors such as government regulation and corporate responsibility.

Finding 1 — Public Perception is Individual-Focused

Most participants in the public engagement study identified individual behaviors as the primary contributor to overconsumption, underestimating the role of systemic factors such as government regulation and corporate responsibility.

Finding 2 — Policy & Trade Systems Are Critical Blind Spots

Finding 2 — Policy & Trade Systems Are Critical Blind Spots

Finding 2 — Policy & Trade Systems Are Critical Blind Spots

Finding 3 — Communicating Complexity Requires Multi-Modal Design

Finding 3 — Communicating Complexity Requires Multi-Modal Design

Finding 3 — Communicating Complexity Requires Multi-Modal Design

Design

The design phase produced a range of tactile, digital, and immersive deliverables that translated dense systems theory into accessible experiences:

  • A Figma-based prototype, which presented the full systems mapping narrative using three frameworks (causal loops, actor networks, rich context) to make invisible relationships visible

  • An interactive smartboard display, developed independently, enabling audience members to explore my e-waste systems map in real time at the 2024 Information Design Showcase

  • A collaborative 360° immersive animation installation projected on four gallery walls exhibited at the 2024 Information Design Showcase, presenting overlapping themes across e-waste, fast fashion, and packaging

The final experience blended design strategy, storytelling, and research synthesis to turn abstract complexity into tangible insight, using a visual language inspired by retro electronics to frame nostalgia as a critical lens on modern waste.

Three digital system maps created by Krysten Loiselle displayed on floating monitors against a neutral background. The designs show interconnected circular nodes and diagrams representing patterns, systems, and relationships related to e-waste and behavior change. Each diagram is data-informed and color-coded for insight synthesis.
Three digital system maps created by Krysten Loiselle displayed on floating monitors against a neutral background. The designs show interconnected circular nodes and diagrams representing patterns, systems, and relationships related to e-waste and behavior change. Each diagram is data-informed and color-coded for insight synthesis.
Three digital system maps created by Krysten Loiselle displayed on floating monitors against a neutral background. The designs show interconnected circular nodes and diagrams representing patterns, systems, and relationships related to e-waste and behavior change. Each diagram is data-informed and color-coded for insight synthesis.
A person interacts with an illuminated wall-mounted display created by Krysten Loiselle. The infographic is titled “Electronic Waste (E-Waste): Overconsumption’s Toxic Legacy” and features system maps, warning symbols, vintage tech illustrations, and behavior-based insights aimed at addressing the growing environmental crisis.
A person interacts with an illuminated wall-mounted display created by Krysten Loiselle. The infographic is titled “Electronic Waste (E-Waste): Overconsumption’s Toxic Legacy” and features system maps, warning symbols, vintage tech illustrations, and behavior-based insights aimed at addressing the growing environmental crisis.
A person interacts with an illuminated wall-mounted display created by Krysten Loiselle. The infographic is titled “Electronic Waste (E-Waste): Overconsumption’s Toxic Legacy” and features system maps, warning symbols, vintage tech illustrations, and behavior-based insights aimed at addressing the growing environmental crisis.
A mockup of an immersive exhibition room designed by Krysten Loiselle. Visitors are silhouetted against a panoramic wall filled with interconnected system maps and behavioral insights related to electronic waste. Large red-outlined nodes and interactive graphics visualize systemic causes and opportunities for intervention in the e-waste crisis.
A mockup of an immersive exhibition room designed by Krysten Loiselle. Visitors are silhouetted against a panoramic wall filled with interconnected system maps and behavioral insights related to electronic waste. Large red-outlined nodes and interactive graphics visualize systemic causes and opportunities for intervention in the e-waste crisis.
A mockup of an immersive exhibition room designed by Krysten Loiselle. Visitors are silhouetted against a panoramic wall filled with interconnected system maps and behavioral insights related to electronic waste. Large red-outlined nodes and interactive graphics visualize systemic causes and opportunities for intervention in the e-waste crisis.

Results

  • Showcase attendees engaged with all components of the installation, reporting surprise at how many hidden systems drive e-waste

  • Public engagement revealed a common knowledge gap, which directly influenced the system framing and storytelling layers

  • The project was praised for its clarity and educational impact, with potential to be repurposed in sustainability curricula and public exhibitions

Reflection

This project taught me the power of translating research into visual and immersive forms that speak to both logic and emotion. By combining public input, expert insights, and layered visual communication, I was able to make the complexity of e-waste systems accessible and thought-provoking. The experience deepened my understanding of systems thinking and solidified my commitment to using design as a tool for social change.

If further developed, I would adapt the interactive prototype into a web-based learning tool and continue exploring how immersive media can amplify critical design research in public spaces.